SuiteCommerce Implementation: Our Suggested Solution

Challenges

A fast-growing D2C brand in the sustainable lifestyle space was managing online orders through Shopify, inventory in spreadsheets, and finance in QuickBooks. With rising customer demand and multiple sales channels (Amazon, retail partners, and their website), the team struggled with:

• Tedious monthly closing processes and error-prone financials
• Overselling due to lack of real-time inventory sync
• Manual reconciliation of orders and payments
• No centralized dashboard to track margin, revenue, and fulfillment KPIs

Solution

To address these challenges, TechlyCodes deployed NetSuite SuiteCommerce Implementation, establishing a cohesive ERP environment. This solution provided real-time inventory sync, automated order-to-cash operations, and robust financial reporting with enhanced revenue recognition.

TechlyCodes NetSuite SuiteCommerce Implementation to unify their front-end and back-end operations. Key modules included:

• SuiteCommerce Standard for D2C storefront with native NetSuite integration
• Inventory Management for real-time multi-location stock tracking
• Order-to-Cash Automation including Shopify and Amazon integrations
• Financial Automation with advanced revenue recognition, AP/AR workflows, and multi-currency support
• Dashboards for executive-level reporting across sales, operations, and finance

Results

The outcomes were a 90% decrease in overselling, accelerated order fulfillment, and improved month-end close cycles. Today, the brand operates with full visibility and control across channels, empowered to scale globally with confidence.

• Real-time sync between online sales and inventory reduced overselling by 90%
• Monthly closing time cut from 12 days to 4 days
• Improved customer experience with faster fulfillment and accurate order tracking
• Management gained complete visibility into profitability by channel, product, and geography
• The business is now equipped to scale globally with confidence

Conclusion

This project demonstrates how NetSuite SuiteCommerce Implementation can transform disconnected retail and e-commerce operations into a fully integrated, insight-driven ecosystem. By automating processes and centralizing data, our client gained the agility and visibility needed to grow confidently in a competitive D2C market.